Frequently Asked Questions - The Riverwood Forest Retreat, Kanha

1. Do you have accommodation and food facilities for drivers?

Driver accommodation is available subject to availability.

Meals for drivers are chargeable and served at fixed meal timings:

  • Breakfast
  • Lunch
  • Dinner

2. Do you have Wi-Fi in rooms?

We do not provide Wi-Fi in guest rooms. Complimentary Wi-Fi is available in the Reception, Lobby and Lounge areas.

3. Is drinking/consumption of alcohol allowed in the dining or swimming pool area?

Personal liquor purchased within Madhya Pradesh may only be consumed inside guest rooms.

Please Note:

  • Out-of-state liquor is not permitted in Madhya Pradesh and may be confiscated by the Excise Department during random inspections.
  • Personal alcohol not purchased at the resort cannot be consumed in public areas.
  • Consumption of alcohol is not permitted in the restaurant, poolside or other public spaces unless permitted under applicable licensing regulations.

4. Do you have a Pool Table?

Yes. We have a pool table along with several indoor recreational activities.

Indoor Games Available:

  • Pool Table
  • Table Tennis
  • Chess
  • Carrom
  • Board Games

5. Can we go outside of the resort for cycling?

Cycling is permitted only within the resort premises.

Cycling outside the resort is allowed only as part of a guided cycling experience accompanied by an escort. As the resort is located in the buffer zone of the national park, wildlife movement occurs in the surrounding area.

6. Do you provide swimming costumes for rent?

No. Swimming costumes are not available on rent.

Guests may purchase swimwear from the BARASINGHA Shop, subject to availability.

7. Do you see tigers during safaris?

Tiger sightings are not guaranteed.

However, Kanha is one of India's most renowned tiger habitats, and guests frequently encounter tigers during jeep safaris. Sightings ultimately depend on wildlife movement and natural conditions.

8. Apart from safari, are there any other sightseeing places in Kanha?

Guests can enjoy several local experiences including:

  • Sanda Tola Tribal Village – Located approximately 5 km from the resort, offering insights into local tribal culture and daily life.
  • Gidhli Ghogra Falls – Situated around 15 km from the resort and ideal for scenic visits, sunset views and evening tea or coffee.
  • Local Haat Bazaar – Located 3–5 km away and held on Tuesdays and Fridays.

9. Do you provide disposable slippers in rooms?

As part of our sustainability initiatives, we do not provide disposable slippers.

Single-use slippers contribute significantly to non-biodegradable waste and are therefore avoided as part of our environmentally responsible practices.

10. What is the maximum depth of your swimming pool?

Our swimming pool consists of:

  • Adult Pool: 4 feet deep
  • Children's Pool: 2.5 feet deep

Children must always be accompanied by an adult. There is no lifeguard on duty.

11. Is the Spa staff female or male?

We currently have trained female spa therapists.

12. Do you provide non-vegetarian options for both lunch and dinner?

Yes. Non-vegetarian options are available for both lunch and dinner.

13. Do you have a separate setup for vegetarians in the kitchen?

Yes. We maintain a separate setup for vegetarian food preparation.

14. Is bonfire chargeable?

Yes. Bonfire arrangements are available at an additional charge.

15. Do I need to carry an Identity Proof?

Yes.

All foreign nationals must carry their original passport and valid visa.

All Indian guests, including children, must carry a valid government-issued photo identity document such as:

  • Aadhaar Card
  • Voter ID Card
  • Driving Licence
  • Passport

Without valid identification documents, guests will not be permitted to stay at the resort or enter the national park.

16. Money Changing Facility?

No. Currency exchange facilities are not available at the resort.

17. Credit card facility?

Yes. Credit card payments are accepted at the resort.

18. Are there any hidden costs?

No. All applicable charges are communicated transparently at the time of booking.

19. Do you arrange airport/railway station pick-up and drop-off?

Yes. Airport and railway station transfers can be arranged at an additional charge.

20. If we book the safari online, can we get a vehicle facility from the resort?

Yes. The resort can arrange transportation for your safari at an additional cost, subject to vehicle availability.

21. What animals and birdlife can be sighted in Kanha?

Kanha National Park is home to a remarkable diversity of wildlife and bird species, including:

  • Tiger
  • Wolf
  • Jungle Cat
  • Dhole (Wild Dog)
  • Hyena
  • Sambar Deer
  • Gaur (Indian Bison)
  • Hornbills
  • Kingfishers
  • Barbets
  • Minivets
  • Wagtails
  • Numerous other mammals, reptiles and bird species

22. What are the check-in and check-out timings?

Check-in: 2:00 PM

Check-out: 11:00 AM

23. Is late check-out chargeable?

Late check-out is subject to availability and may attract additional charges.

24. What are the charges for children?

Child policy and applicable charges vary based on age and room category.

Please contact our reservations team for detailed information.

25. What is the best time to visit Kanha National Park?

Kanha National Park remains closed during the monsoon season, generally from 1st July until September.

The remaining months of the year are ideal for wildlife safaris and exploring the surrounding region.

26. Is smoking allowed at the resort?

Smoking is permitted only in designated outdoor areas such as balconies and open spaces.

Please Note:

  • Smoking inside guest rooms is strictly prohibited.
  • Please ensure cigarette butts are completely extinguished before disposal.
  • As the resort is located within a dry deciduous forest, even a small spark can pose a fire risk.
  • Guests are requested to use designated waste bins and follow responsible disposal practices.

27. What essentials should I pack?

We recommend carrying:

  • Cotton trousers and shirts/T-shirts
  • Heavy woollens during winter
  • Windproof jacket
  • Ear muffs
  • Comfortable walking shoes
  • Hat or Sun Guard
  • Sunglasses
  • Binoculars
  • Personal medications
  • Rainproof jacket
  • Mosquito repellent
  • Sunscreen lotion

28. Is a First Aid facility available at the resort?

Yes. A basic first-aid kit is available at the resort.

29. Are there any special arrangements for differently abled guests or senior citizens?

Yes. Selected rooms are suitable for differently abled guests and senior citizens with assistance.

Additional facilities include:

  • E-rickshaw transfers within the resort
  • Assistance from resort staff when required
  • Easy access to dining and activity areas through internal transport services

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