1. What is a Fixed Departure Tour?
A Fixed Departure Tour offers small-group tours with guaranteed departure dates from a designated pick-up and drop-off point. These tours are ideal for travellers who wish to explore the Sundarbans at a comparatively lower cost while enjoying a structured itinerary.
Key Features of Fixed Departure Tours:
- Guaranteed departures on specific dates with fixed itineraries.
- Private Tours or Any Day Departures can be added before or after the group tour.
- Each boat is accompanied by a Forest Guide for interpretation and safety.
- Buffet meals are served as per a fixed menu.
- An à la carte menu is available at an additional cost.
- An opportunity to meet and interact with fellow travellers from around the world.
- Maximum group size of 50 guests.
- The tour will operate even if only one guest is booked.
- Air-conditioned shared transportation is provided for all guests.
2. What does the Fixed Departure tariff include?
The Fixed Departure tariff includes:
- Transfers: Shared transfers from Priya Cinema, Kolkata to Gothkhali Jetty and onward boat transfers to Waxpol Ghat, Sundarbans. Return transfers are also included.
- Meals: All meals served as per a prefixed menu.
- 1 Night / 2 Days: 1 Breakfast, 2 Lunches, 1 Evening Snack and 1 Dinner.
- 2 Nights / 3 Days: 2 Breakfasts, 3 Lunches, 2 Evening Snacks and 2 Dinners.
- Accommodation: Stay at Sunderban Tiger Camp.
- Activities: Adibasi Dance Performance or Wildlife Movie Experience.
- Cruise Safari: Shared boat safari within Sundarban National Park.
- Guide Services: Shared Forest Guide throughout the journey.
3. What does the tariff not include?
The following are not included in the tariff:
- Video and still camera fees.
- Forest entry fees (payable separately at the resort).
- À la carte food orders.
- Personal expenses and additional meals.
- Soft beverages, mineral water and alcoholic drinks.
- Bon Bibi Jatra (Bon Bibi Play).
- Dinghy boat rides.
- Adibasi Village Walks.
- Activities requested outside the itinerary.
- Travel insurance and medical insurance.
- Travel expenses to Priya Cinema, Kolkata.
- Items not specifically mentioned under inclusions.
- Staff and guide gratuities.
Recommended Before Travel:
Comprehensive travel insurance covering personal effects, accidents, medical emergencies, trip cancellations and travel disruptions.
4. How is the forest entry permit obtained?
For Foreign Nationals:
Our team will assist in obtaining permits from the Forest Department. Guests must provide their original passport with a valid visa. To avoid delays, a scanned copy may be submitted in advance to obtain a temporary permit, which will be verified against the original passport upon arrival.
For Indian Nationals:
Guests must present an original government-approved photo identity document such as:
- Aadhaar Card
- Driving Licence
- Passport
- Voter ID Card
PAN Cards are not accepted for permit issuance. A scanned copy may be submitted in advance for temporary permit processing.
5. Do I need to carry an Identity Proof?
Foreign Nationals:
Must carry their original passport with a valid visa.
Indian Nationals (including children):
Must carry a valid government-approved photo identity card.
- Aadhaar Card
- Driving Licence
- Passport
- Voter ID Card
PAN Cards are not accepted as valid photo identification.
Important Note:
Guests who fail to present valid identification documents will not be permitted to check in. Any payments made will be forfeited, and return transfer costs will be borne by the guest.
6. What should I carry with me?
Travel Essentials – Winter (October to February)
- Heavy woollen clothing (December–February)
- Windproof jacket
- Cotton trousers and shirts/T-shirts in earthy colours
- Comfortable walking shoes
- Hat / Sun Guard
- Binoculars
- Personal medications
- Mosquito repellent
- Sunscreen lotion
Travel Essentials – Summer & Monsoon (March to September)
- Cotton trousers and shirts/T-shirts in earthy colours
- Comfortable walking shoes
- Hat / Sun Guard
- Sunglasses
- Binoculars
- Personal medications
- Rainproof jacket
- Mosquito repellent
- Sunscreen lotion
7. Money Changing Facility?
No. Currency exchange facilities are not available in the Sundarbans region.
Please carry sufficient Indian Rupees for local purchases and personal expenses. While resort bills can be settled using cash, credit cards or UPI, local markets generally accept cash only.
8. How do we travel to Sundarbans and back to Kolkata?
A. Fixed Departure Tours
Onward Journey: Departure from Priya Cinema at 7:45 AM via road to Gothkhali Jetty, followed by a boat transfer to Waxpol Ghat.
Return Journey: Departure from Waxpol Ghat at 11:30 AM and return to Kolkata by evening.
B. Any Day Departure
Pick-up can be arranged from hotels, railway stations, airports or residences within Kolkata and surrounding areas. Additional charges apply for private vehicle and boat transfers.
9. Where is the pick-up and drop-off point "Priya Cinema" located?
Priya Cinema is located near Deshapriya Park in South Kolkata.
Address:
95, Rashbehari Avenue,
Kolkata – 700029
10. How do I make reservations?
Reservations can be made through:
- Official Website
- Online Travel Portals
- Travel Agents
- Phone Reservations
- Email Reservations
- Direct Office Visits
A 100% advance payment is required to confirm the booking.
11. What is the Checkout Time?
The checkout time is 11:00 AM on the final day of the tour.
Please note that the boat departs promptly at 11:30 AM. Guests are requested to complete checkout formalities on time to ensure a smooth departure.
12. What is the time of departure from Kolkata for Fixed Departure?
The current departure time is 7:45 AM from Priya Cinema, Kolkata.
Guests are requested to report by 7:30 AM. Seating is allotted on a first-come, first-served basis.
13. What is the time of arrival from Sundarbans to Priya Cinema in Kolkata?
The approximate arrival time in Kolkata is 5:30 PM (IST).
Please note that arrival times may vary depending on:
- Tide conditions
- Traffic conditions
- Departure timing from the camp
14. Do you accept payments through Credit Cards?
Yes. Credit card payments are accepted at:
- City Office
- Resort
- Online Reservations
- Online Payment Links
As network connectivity may occasionally affect card machines at the resort, guests are advised to carry sufficient cash as a backup.
15. Do you accept Bank Transfers?
Yes. We accept bank transfers and demand drafts.
The payment must be credited to our account prior to arrival to ensure a smooth check-in process.
16. Do you accept Wire Transfers?
Yes. Wire transfers are accepted for guests located outside India.
For further details, please contact the reservations team.
17. Is Tiger Sighting Guaranteed?
No. Tiger sightings are never guaranteed.
While the Indian Sundarbans is home to a healthy tiger population, the dense mangrove forests make sightings relatively rare. Most sightings occur during cruises between islands.
Best Time for Tiger Sightings:
September to March generally offers better opportunities for tiger sightings.
18. What are the charges for children?
Children below 10 years:
Children can travel free of charge when sharing existing beds and seats with their parents.
Please Note:
- No snack packet is provided during Kolkata–Gothkhali transfers.
- Special à la carte meal orders are chargeable.
Children aged 10 years and above:
Children travelling as the third occupant in a room are charged at the extra-adult rate and will be provided with an extra bed.
19. Do you arrange airport pickup?
Yes. Airport pickup can be arranged at an additional charge depending on the type of vehicle selected.
20. What conference facilities do you provide?
Our conference facilities include:
- Air-conditioned conference room with a capacity of up to 60 guests
- LCD Projector
- Projection Screen
- Public Address System with Microphones
Additional equipment and requirements can be arranged at an extra cost.
21. What are the calling codes for India and Kolkata?
India: 0091
Kolkata: 033
22. Which wild animals, marine animals and amphibians can be sighted in the Sundarbans?
Wildlife sightings may include:
- Royal Bengal Tiger
- Wild Boar
- Spotted Deer
- Rhesus Macaque
- Fishing Cat
- Water Monitor Lizard
- Saltwater Crocodile
- Olive Ridley Turtle
- Green Turtle
- Hawk's Turtle
- Sundarbans Shark (locally known as Chamotte)
- Gangetic Dolphins
- Various species of crabs including Mangrove Horseshoe Crab
23. Are there any hidden costs?
No. Our tariffs are transparent and all applicable charges are clearly communicated in advance.
24. What type of Flora & Avi-Fauna is found in Sundarbans?
Flora:
Sundarbans is home to 64 plant species, including approximately 90% of India's mangrove species, many of which are characterised by pneumatophore root systems.
Birdlife:
The region supports an incredible diversity of bird species including:
- Pheasants
- Swans
- Geese & Ducks
- Wrynecks
- Piculets & Woodpeckers
- Asian Barbets
- Hoopoe
- Kingfishers
- Bee-eaters
- Cuckoos
- Coucals
- Parrots
- Swifts
- Owls
- Nightjars
- Pigeons & Doves
- Rails, Gallinules & Coots
- Snipes, Curlews & Sandpipers
- Jacanas
- Thick-Knees
25. Who should I contact if I have questions that have not been answered?
If you require further assistance, please visit the Enquiry or Contact Us page on our website and get in touch with one of our representatives. Our team will be happy to assist you.
26. What is an Any Day Departure?
An Any Day Departure allows guests to choose their preferred travel date, subject to availability.
Unlike Fixed Departure Tours, Any Day Departures offer greater flexibility and can be scheduled on dates that best suit the guest's travel plans.
Please Note:
- A private boat is required for the tour.
- Private vehicle transfers are also required.
- Additional charges apply for both the boat and vehicle arrangements.
27. Is it a per-head cost or a room cost?
We offer various room categories with different occupancy options.
- Single Occupancy
- Double Occupancy
- Triple Occupancy
- Quadruple Occupancy
The tariff is based on the selected room category and occupancy type. Guests sharing a room may divide the room cost among themselves based on the chosen occupancy arrangement.